FAQ | Topsoil in Virginia
It is common to have questions about the application process or which type of material is better for your specific situation, whether you are purchasing mulch, gravel, pavers, or topsoil in Virginia. Our team is happy to give you in-depth descriptions of our products, so you can decide on the ideal product for your landscaping needs. From mulch in Fairfax, VA to washed gravel in Sterling, VA, you can depend on us for quality landscaping materials for your upcoming project.
We understand this might be your first landscaping project, so we are here to help guide you through our delivery and pickup processes. We want our customers to feel confident in their purchases, so we have provided answers to frequently asked questions.
Q. When can you deliver?
A. Most orders can be delivered within one to two days depending on the amount of material ordered and the location of your job site. Call our office at (703) 361-7365 or email us at firstname.lastname@example.org to verify your delivery date.
Q. Is there a minimum amount I must order?
A. Yes, the minimum depends on where you live. Call or email for details.
Q. What size truck will come to my house? Will it damage my driveway?
A. We have been delivering products for 20 years and rarely damage our customers’ driveways. However, that is not to say it is impossible. We leave the final decision up to you, the customer. Neff Brothers Stone is not responsible for damaged driveways after receiving authorization to back onto your driveway.
Q. Will you dump my material in my back yard?
A. If there is access to the area where you want your material, then we will do our best to accommodate you. We leave the final decision to our experienced drivers.
Q. Will you spread gravel over the driveway?
A. We will do the best we can to spread the gravel by dragging it with the truck. For this to work, your driveway must be relatively straight and be clear of any wires or trees.
Q. What to do when receiving an order?
A. Clear cars from your driveway and make sure there are no trees or wires over the area where you want your materials placed. If you aren’t going to be present for the delivery, then please leave directions for the driver.
We know you still might have additional questions and if you do, you can give us a call at (703) 361-7365 today. Neff Brothers Stone serves customers in Fairfax, Fauquier, Prince William, Loudoun, and Stafford County, Virginia.